At Holmes Analytical, we understand the importance of high quality maintenance and reliable support. And we know that all our customers' requirements are different.
Whatever you need, whether it's a tailor-made service contract, an urgent repair, technical support, an equipment upgrade or training, our experienced service and support teams will make it happen.
There is nothing we don't know about HPLCs and GCs. The Holmes Analytical service team has over 40 years combined experience in the field of chromatography and many of our engineers have been trained by the original equipment manufacturer.
Our documented, planned maintenance services are carried out to the highest standards. Many consumable parts can be included at very competitive prices.
Our fast and efficient response ensures that downtime is kept to a minimum.
To ensure that you receive the level of service that's right for you, we offer 4 contract options:
1. Service Support Visit.
2. Gold Service Support Contract
3. Gold Plus Service Support Contract
4. Customised Contract
Many of our regulated customers require Operational Qualifications or calibrations.
Qualification is carried out to a strict procedure, incorporating all the tests required to show your equipment is functioning correctly. All our equipment is typically traceable to recognised standards (i.e. UKAS), and copies of certificates and all data will be left with you.
Where necessary, we have designed procedures which reflect the customers' required confidence in their equipment. We routinely use a qualified datahandler (Chemstation) to run OQ tests. We can also use your datahandler system to run tests, e.g. using Empower to run the Agilent 6890/1100 tests. Typically, qualification includes repeatability, flow rate, temperature accuracy and stability, noise, drift and wander, wavelength accuracy and gradient precision.
Our pricing is competitive and includes all standards. There are no hidden extras.