We're here to help

When you're working with complex scientific instruments, you're bound to encounter problems. And when you do, our wealth of experience is at your fingertips. Just send us an email or pick up the phone and our technical support team will be happy to troubleshoot. We'll help with anything from a simple 'We have no flow' to 'How do you change the firing voltage so a long life diode array lamp correctly works in a VWD?'

HPLC Upgrades

We can carry out a whole range of upgrades such as the addition of a quaternary valve, the addition of large volume heads, solvent select valves and firmware.

GC Upgrades

Examples include inlet and detector installation, e.g. addition of split/splitless inlets, thermal conductivity detectors and autosamplers.

Software Issues

We have 18 years combined experience of operating Chemstation in all its versions (including chemstation software 1090) and troubleshooting many issues, e.g. GPIB to LAN and reinstallation. We can also offer software upgrades.